Team Leader
Lexington is an award-winning contract caterer that focus on providing great food and service to customers. To do this we need fabulous people and we work hard to create an environment where our team members feel engaged, inspired, valued and enjoy what they do.
To ensure customers are served in a friendly and efficient manner and the staff restaurant is set up to the highest standards expected from Lexington, customers, and the client.
Operational Skills
Necessary Operational Skills:
Job Knowledge, Technical Knowledge, Expertise, Customer Service, Health and Hygiene Standards and High Work Standards
Duties:
Ensure all counters, fridges and tables are prepared to the highest standard ready for service
To ensure Licensing Laws are adhered to
Ensure constant replenishment of counters and fridges throughout service
Ensure food is presented in an attractive manner throughout service
Ensure service temperature checks are undertaken and recorded
Ensure samples of high-risk foods are taken
Check cleaning schedules are followed, and chemicals used in accordance to C.O.S.H.H. regulations
Assist in cashing up and the collection of statistics
Ensure health and hygiene regulations are followed at all times
Ensure all accidents or near accidents are reported to the unit manager and documented
Ensure all equipment faults are reported immediately to the manager
Ensure queues are kept to a minimum
Ensure the ordering of any stock, which maybe required, while keeping stock levels to a minimum
Carry out any other reasonable requests of management
Interpersonal Skills
Necessary Interpersonal Skills:
Effective Communicator; Verbal (Speech) and Non-Verbal (Listening), Team Worker, Team Builder, Work Standards, Customer Care, Personal Hygiene and Flexibility
Duties:
Ensure the highest standard of customer care is used at all times
Ensure all customers entering the staff restaurant are served in a polite, efficient and friendly manner
Resolve any conflicting staff issues
Ensure all complaints and compliments are passed on to the manager immediately
Liaise with the chefs and unit manager to ensure the smooth running of the whole staff restaurant area
Managerial Skills
Necessary Managerial Skills:
Leadership, Delegation, Achievement Orientated, Motivated, Staff Development Focus, Analysis and Problem Solving, Planning and Organising, Decisiveness and Judgement
Duties:
Ensure that staff are able to relate to current policies and procedures to ensure quality service and ownership of tasks
Ensure that staff are committed to their job roles to provide a consistent high-quality service
To assist with the development of company and self to ensure continuous pro-active progression
Our way of saying thank you…
- FREE On-Site Lunches: Savor delicious and healthy meals, on us, every day at work
- Flexible Working: Enjoy the freedom to balance work and personal life with our flexible working hours
- Holiday Allowance: Start with 28 days of holiday to relax and recharge, increasing to 31 days after two years of service
- Family Leave: Prioritise your family commitments with our family leave options designed to support you during important times
- Paid Charity Leave: Make a difference in your community with paid time off to volunteer for your favourite causes
- Opportunities for Career Progression: Grow and advance your career with us, supported by continuous learning and development opportunities
- Comprehensive Wellbeing Benefits: Access mental health support and a range of wellbeing benefits to keep you feeling your best, both professionally and personally
- Life Assurance & Pension Schemes: Secure your future with our life assurance and workplace pension schemes
- Exclusive Discounts & Perks: Enjoy discounts and cashback on entertainment, leisure activities, and much more, alongside our popular cycle-to-work scheme
Why it's great to work for us...
Other details
- Job Function Colleague
- Pay Type Hourly
- Min Hiring Rate £14.15
- 3 Abbey Rd., London NW8 9AY, UK