Hospitality Casual Assistant
This role sits within our Stadia division, catering for fans and visitors at prestigious stadiums across the UK. With matchdays, concerts, conferences, and banquets to be catered for, our specialist teams are experts in adapting to our client's needs with locally sourced seasonal menu's. At the heart of the matchday experience, we bring choice, quality, and value for money to some of the most prestigious sports venues across the UK.
We are seeking enthusiastic and customer-focused individuals to join our front-of-house team on a matchday basis. As a member of the hospitality team, you will be the face of our establishment, delivering exceptional service and ensuring our guests have an outstanding experience.
This flexible role is perfect for those who thrive in a dynamic, fast-paced environment and are looking for work that fits around other commitments.
What you’ll be doing…
Key Responsibilities
- Customer Service: Greet and welcome guests, ensuring a friendly and professional atmosphere at all times.
- Service Delivery: Take orders, serve food and beverages, and ensure that guests’ needs are met promptly and efficiently.
- Cleanliness and Presentation: Maintain the cleanliness and presentation of the front-of-house area, including tables, chairs, and service stations.
- Teamwork: Collaborate effectively with colleagues and back-of-house staff to ensure seamless service.
- Compliance: Adhere to health and safety regulations, as well as company policies and procedures.
- Upselling: Provide information about menu items and promotions, and suggest options to enhance the guest experience.
What can you bring?
We are looking for individuals who:
- Have excellent communication and interpersonal skills.
- Are proactive, adaptable, and able to handle high-pressure situations.
- Have a passion for providing exceptional customer service.
- Are reliable, punctual, and able to work independently or as part of a team.
- Have prior experience in hospitality (preferred but not essential).
- Hold a valid right to work in the UK (or relevant country).
Our way of saying thank you
At Elior, we strive to ensure that our colleagues feel appreciated & rewarded. As part of our causal team we offer:
- Flexible Working: We offer full-time, part-time and casual contracts, with varying shift patterns across the business. Allowing colleagues the flexibility to balance their personal & professional commitments
- FREE On-Site Lunches: Enjoy complimentary lunches, saving you time & money while ensuring you stay nourished & energised throughout the day.
- Big Enough for Growth, Small Enough to Connect: Opportunities for career progression while developing a close-knit community
Why it's great to work for us...
Elior is a multi-award-winning people business and one of the UK’s leading contract caterers, with over 10,000 colleagues operating across a diverse range of sectors including:
- Workplaces & Office Space
- Sporting Venues & Stadium
- Attraction & Heritage Sites
- Public Sector & Defence
- Health, Care & Hospitals
- Schools, Colleges & Universities
Along with our purpose of enriching lives everywhere, every day, we’re committed to an inclusive culture and want our people to feel appreciated, supported, and fulfilled.
That's why 87% of colleagues tell us how proud they are to work for us!
Elior Celebrates Equality
At Elior, we’re committed to creating a culture of respect, inclusion, and belonging for all.
Ultimately, we believe it’s our differences that make us stronger and enrich our work environment, which in turn makes Elior a great place to work!
By celebrating equality and diversity we’ve created a culture where everyone feels valued and empowered to do their best work, where colleagues fulfil their potential and have the opportunity to succeed.
If you need any support or adjustments during the application process, just let us know. We're happy to help.
Interested? Click ‘Apply now’
Other details
- Job Function Colleague
- Pay Type Hourly
- Hiring Rate £11.44
- 12 Albion Pl, Edinburgh EH7 5QG, UK