General Assistant

We are looking to recruit a General Assistant to work within our site based at Cobalt Business Park, Silverlink, Wallsend.

In the role you must be able to demonstrate…

• Warm, friendly and genuine with excellent all round communication skills.
• Adaptable, whilst able to conform strictly to Elior UK procedures.
• Establishes strong relationships with colleagues and customers and maintains a professional image at all times.
• Methodical, thorough with persistence to see a job through to conclusion.
• Adaptable, able to maintain the highest quality of service whilst working within standard operating procedures and
rules.

 Key Role Accountabilities

• Ensure full area of responsibility is clean, appropriately presented and stocked, at all times.
• Ensure thorough and up to date knowledge and understanding of menu and special offers in order to provide relevant 
information to customers and clients.
• Responsible for the smooth operation of relevant equipment reporting any maintenance issues in line with procedures.
• To operate the till point as required throughout service, ensuring correct procedures are used.
• Ensure all complaint handling is dealt with professionally and in line with procedures.
• To ensure that COSHH, Food Safety and Health & Safety regulations are adhered to and any incidents are reported in
line with procedures.
• To maintain client and Elior UK confidentiality and security at all times.

Work Pattern

35 hours per week 

Monday - Friday with Occasional Weekends to support holiday cover