IT Solutions Engineer - GammaLabs

A bit about us

Gamma is a leading supplier of Unified Communications as a Service (UCaaS): we provide voice, data and mobile products and services to the UK, German, Spanish and Benelux business markets.

Gamma is expanding its UCaaS presence in Europe with a family of businesses focusing on digital automation, delivering Gamma-powered services to SME customers via a network of channel partners in Germany, Spain, and the Benelux region.

Who are we looking for? 

We are seeking an IT Solutions Engineer to join our growing team here at Gamma. In this role you will design and implement innovative solutions within Gamma’s environment, collaborating with technical leads and coordinating across departments to meet the corporate organisational needs

What will you be doing day-to-day?

• Collaborate with Technical Leads to drive IT projects from conception to completion.
• Coordinate with various departments to ensure project alignment with business objectives.
• Implement and manage security measures in collaboration with the security team to safeguard data and systems.
• Generate comprehensive reports and maintain detailed documentation for system configurations, processes, and procedures, while sharing knowledge and training others.
• Present findings and strategic recommendations to management.
• Lead the design, implementation, and management of IT engineering solutions to meet business requirements.
• Initiate and participate in service improvement initiatives.
• Ensure strict adherence to change control processes.

What you’ll need

• Strong knowledge of relevant technologies, programming languages, and tools.
• Experience with system architecture, software development, and network infrastructure.
• Ability to diagnose and resolve complex technical issues.
• Strong analytical skills to evaluate and improve technical solutions.
• Excellent verbal and written communication skills.
• Ability to explain technical concepts to non-technical stakeholders.
• Strong interpersonal skills to work effectively with diverse teams.
• Ability to build and maintain positive working relationships.
• Experience in managing and coordinating technical projects.
• Ability to prioritise tasks and manage time effectively.
• Degree in Computer Science, Engineering, or a related field.
• Several years of experience in a technical role, such Engineering or systems engineering.
• Relevant certifications (e.g. Azure ) are a plus.

What do we offer?

 25 days PTO + bank holidays

 Your birthday off

 Private Medical Insurance

  Electric Vehicle (EV) scheme

  Pension plan

 Enhanced maternity and paternity leave

 Share-save scheme

A few things to note

• This role will require you to be in our Manchester office at least 2 days a week.
• We do not need agency support; we do all our recruitment in house.
• Unfortunately, we can't offer visa sponsorship or relocation support for this role.