Senior IT Solutions Engineer - GammaLabs

A bit about us 

Gamma is a leading supplier of Unified Communications as a Service (UCaaS): we provide voice, data and mobile products and services to the UK, German, Spanish and Benelux business markets.

Gamma is expanding its UCaaS presence in Europe with a family of businesses focusing on digital automation, delivering Gamma-powered services to SME customers via a network of channel partners in Germany, Spain, and the Benelux region.

Our team work fast, with a start-up type of mindset but working within a leading European business.

Who are we looking for? 

A senior IT solutions engineer on a fixed term contract for maternity cover who can come in and seamlessly continue the work and fit into our great team here.

What will you be doing day-to-day? 

• Collaborate with Technical Leads to drive IT projects from conception to completion.
• Coordinate with various departments to ensure project alignment with business objectives.
• Implement and manage security measures in collaboration with the security team to safeguard data and systems.
• Generate comprehensive reports and maintain detailed documentation for system configurations, processes, and procedures, while sharing knowledge and training others.
• Present findings and strategic recommendations to management.
• Lead the design, implementation, and management of IT engineering solutions to meet business requirements.
• Initiate and participate in service improvement initiatives.
• Ensure strict adherence to change control processes.

What you’ll need 

• Strong knowledge of relevant technologies, programming languages, and tools.
• Experience with system architecture, software development, and network infrastructure.
• Ability to diagnose and resolve complex technical issues.
• Strong analytical skills to evaluate and improve technical solutions.
• Excellent verbal and written communication skills.
• Ability to explain technical concepts to non-technical stakeholders.
• Strong interpersonal skills to work effectively with diverse teams.
• Ability to build and maintain positive working relationships.
• Experience in managing and coordinating technical projects.
• Ability to prioritise tasks and manage time effectively.
• degree in Computer Science, Engineering, or a related field.
• Several years of experience in a technical role, such Engineering or systems engineering.
• Relevant certifications (e.g.,Azure ) are a plus.

What do we offer? 

• 25 days PTO + bank holidays
• Your birthday off
• Private Medical Insurance
• Electric Vehicle (EV) scheme
• Pension plan
• Enhanced maternity and paternity leave
• Share-save scheme

A few things to note 

• This role will require travel to one of our office locations (Manchester) twice a week.
• We do not need agency support; we do all our recruitment in house.
• Unfortunately, we can't offer visa sponsorship or relocation support for this role.