Product Owner and Manager - GammaLabs

A Bit About Us

Gamma is a leading supplier of Unified Communications as a Service (UCaaS): we provide voice, data and mobile products and services to the UK, German, Spanish and Benelux business markets.

Gamma is expanding its UCaaS presence in Europe with a family of businesses focusing on digital automation, delivering Gamma-powered services to SME customers via a network of channel partners in Germany, Spain, and the Benelux region.

Who are we looking for?

Working as part of a cross-functional team, the Product Owner Manager is responsible for delivering exceptional products and services which help our customers to manage their business communication needs.

Working in a fact-based, experience-based, and evidence-based manner, the Product Owner Manager is responsible for ranked, product backlogs underpinned by empirical product discovery and validation. The Product Owner Manager facilitates and orchestrates a framework for setting, prioritising, defining, validating requirements to deliver quantifiable business outcomes and value. 

The Product Owner Manager assists in driving innovation through the adoption of appropriate technologies.

What will you be doing day-to-day?

• Build, own, and maintain a Product Backlog that is both visible and transparent, using appropriate tooling such as Jira. Ownership of the 1-n product backlog – working with other POMs, Senior POMs, Lead POM & Delivery & Design Director to build aligned, ranked cross portfolio backlog.
• Working with key stakeholders, define end-to-end user story maps and customer journey maps and identify future development needs. Develop, maintain, and distribute Product roadmaps to provide clarity on value outcomes of all planned work over a 12-month period.
• Working with end users, Technologist and Channel and Sales teams, embed a culture of Product Discovery & Validation, while taking risks associated with value, viability, usability and feasibility into consideration.
• Own and communicate our Delivery commitments, ensuring dependencies on all delivery teams are understood and aligned. Review and assess the impact of proposed changes and, working with colleagues, help facilitate documented assessments of viable options so that solutions can be agreed upon and defined
• Be a central point of reference for all changes related to the product, communicating clearly how changes can impact one another

What You’ll Need

• Experience developing a deep understanding of customer needs and translating them into clear requirements
• Able to combine technical competence with business and commercial awareness and excellent communications skills
• Knowledge of and experience in developing and prioritising product backlogs
• Proficiency in analysing data, forming theories, and developing action plans
• Excellent stakeholder management skills and confidence to challenge others in an appropriate way
• Ability and capacity to manage a demanding workload, handle conflicting priorities and a proven success rate of delivering high quality products, quickly and at scale
• Experience of working in an Agile environment with multi-disciplinary teams
• Experience in using tools such as Confluence, JIRA, Trello, Lucid and Microsoft 365 suite
• An understanding of various agile artifacts and ceremonies, and how to effectively work with engineering teams within these frameworks

What do we offer?

• 25 days PTO + bank holidays
• Your birthday off
• Private Medical Insurance
• Electric Vehicle (EV) scheme
• Pension plan
• Enhanced maternity and paternity leave
• Share-save scheme

A few things to note

• We cannot offer sponsorship for these roles
• No agencies please