Internal Outbound Sales Executive

We are currently looking to recruit a Internal Outbound Sales Executive to join the team at Nisbets, The Ideal candidate will be happy to drive sales through an existing portfolio of customers and generate new business opportunities within their regions, they will be working as part of a wider team of Internal Sales Executives with a designated account base and sales targets.

For this role we offer hybrid working after a period of training, this would be 3 days office based and 2 days working from home, The role itself is a Monday - Friday role working either a shift pattern of 8am - 4:45 or 8:15 to 5pm.

Key Accountabilities

• Manages a portfolio of customers remotely by phone, maximising revenue, share of wallet and profit by building relationships, following up leads and identifying & closes opportunities.
• Works collaboratively with contact centre, sales support teams, retail stores and field sales network to drive revenue and provide market leading customer experience.
• Achieves (or exceeds) sales and margin targets and activity metrics.
• Uses available reporting tools to identify gaps within customer purchasing and purchasing trends to drive key sales metrics (AOF & AOV) and improve share of wallet.
• Takes ownership of large orders & opportunities, ensuring they are delivered within set timeframes and customer expectations are at least met, preferably exceeded.
• Communicates effectively with all levels across the business, especially line manager & sales leads

Qualifications, Skills, Experience & Technical Capabilities

• Proven background of Internal Account Management & Outbound Calling, and demonstrable experience in using sales processes (questioning, negotiation & closing) to exceed sales & margin targets.
• Excellent planning, organisational and communication skills                                                                                                                
• General level of education, GCSE or equivalent in Maths and English
• Good command of Microsoft Office packages (Word, Excel, P/P, Outlook)
• Experience of using data to identify spend gaps and drive key sales metrics.
• Demonstrable examples of building rapport with customers
• Significant experience of working to achieve individual targets, but also working collaboratively to achieve team targets.

Key Benefits

• Competitive base salary with a quarterly sales bonus
• 25 days holiday plus your Birthday off!
• The option to earn 4 additional days holiday or a cash bonus, based on your attendance.
• Holiday Buying scheme options
• Company Sick Pay
• Access to discounts and cashback across hundreds of retailers via our platform called The Kitchen
• Huge discounts on our full range of products
• On going training and support through our learning management system which houses a broad range of courses and content, with the chance to also take industry recognised qualifications
• Pension scheme
• Life Assurance
• Access to a confidential Employee Assistance Programme with Health Assured offering 24/7 advice and guidance