Credit Control Administrator

As a result of continued growth we looking to expand the team and are therefore seeking to recruit Credit Control Administrator on a Part-Time basis (18-20 hours per week approximately)

You will join the finance department based in our Avonmouth office and help the credit control team with the administrative tasks. As a Credit Control Administrator, you will be fully supported by a friendly and hard working team which will set you up for success and growth within the business. This is a great opportunity for someone who has strong administration skills and is good with numbers to really take their career to the next level.

The role will initially be office based during the training period, However once complete we are happy to offer a hybrid working pattern and some flexibility.

Key Accountabilities

• Identify and collate information necessary to open credit limits on customer accounts
• Accurate and swift data entry of all payments (cheques, BACS, FP, CHAPS, etc.) on to the relevant customer accounts
• Process bank transfer and cheque payments promptly for orders on mail order accounts to maintain timely delivery services
• Ensure timely upload of bank information to facilitate the Direct Debit process
• Keep customer information on credit accounts up-to-date, making sure any changes are carried out without delay
• Responsible for timely generation and distribution of customer invoices, credit notes and statements
• Support the credit controllers in their debt collection by issuing copy documents and raising invoice disputes with customer services
• Dealing with queries relating to credit accounts, including questions about payment allocations

Qualifications, Skills, Experience & Technical Capabilities

• Experience with high level administration
• Some knowledge of credit control would be preferred
• Excellent written and verbal communication skills, with the confidence to make outbound calls
• Experience of working within a fast paced, changeable environment
• Good level of general education, with a minimum grade 4 (or equivalent) GCSE in Maths
• Proficiency in MS Outlook and Excel
• Attention-to-detail and accuracy are paramount
• Drive for results

Key Benefits

• Competitive base salary with an annual performance related bonus.
• 25 days holiday plus your Birthday off!
• The option to earn 4 additional days holiday or a cash bonus, based on your attendance.
• Holiday Buying scheme options
• Company Sick Pay
• Access to discounts and cashback across hundreds of retailers via our platform called The Kitchen
• Huge discounts on our full range of products
• On going training and support through our learning management system which houses a broad range of courses and content, with the chance to also take industry recognised qualifications
• Pension scheme
• Life Assurance
• Access to a confidential Employee Assistance Programme with Health Assured offering 24/7 advice and guidance