Retail Sales Advisor - NCEC

We are currently recruiting for a Retail Sales Advisor to work the following

40 hours a week, Working Monday-Saturday (flexibility may be required)

Hourly Rate £11.70 / Annual Salary £24,336

About The Role

Would you like to work for a business with over 40 years trading under their belt who have become a global success story? Where we really look after our colleagues’ future careers and actively encourage internal promotions; last year 1 in 5 of our roles filled were due to internal promotions.

You will contribute to the daily operations of the store. Be passionate and driven to achieve excellent store sales performance and agreed key performance indicators, whilst delivering first-class customer service. Maintain a well-presented commercial environment in line with company policies, creating a safe place for all store visitors. If you are looking for a role as a Retail Sales Advisor, then read on and consider putting in an application, we’d love to hear from you.

What will I be doing as a Retail Sales Advisor?

• You’ll be the foundation of the store so customer focus will be your number priority offering a welcoming experience for all that enter the store
• You’ll spend time with our customers giving them support and advice on their purchasing needs
• You’ll get to know your local community and spend time contacting them to raise awareness of your store and the vast range of products we stock, always encouraging them to come and visit
• You’ll contact previous customers of the store to let them know about special promotions and new product lines
• You’ll produce quotes for large and more complex orders and track those through to completion

What can I expect working a Retail Sales Advisor at Nisbets?

• Competitive Hourly Rate £11.70
• Performance related bonus paid quarterly onto your annual salary (pro rata for part time)
• 20 days holiday plus an attendance Bonus which can mean up to 4 days additional annual leave or a cash payment.
• Christmas Gift Payment
• Ongoing training and support, in store and through our learning management platform
• Excellent Opportunities for Career development, in Retail or the wider business
• Access to hundreds of high street discounts
• Staff Discount applicable to all products and up 60% on own brand products
• Employee Assist programme with access to 24-hour counselling

About You

What are we looking for in a Retail Sales Advisor?

The ideal candidate should have a passion for customer experience and satisfaction with a proactivity and willingness to go the extra mile to find the right solution for the customer. They should take pride in personal and store standards, continuously looking for ways to improve the customer experience.

• We look for natural communicators, someone who is a personable and sociable individual and wants to work for an ever-growing business.
• We need a good level of IT Literacy as you will be preparing quotes for customers and operating different systems and using Excel, Word and outlook.
• Someone who is commercially focused and motivated by hitting store targets
• Someone with a great work ethic and driven to work hard and contribute to the store’s success.
• Enjoys working as part of, and contributing to a successful team
• Organised with great time keeping
• Basic numeracy, literacy & IT skills
• Great verbal and written communicator
• Driven by team and personal success

Whilst the above is a suggested list of attributes for the role, Nisbets value diversity and are committed to creating an inclusive environment. We welcome applicants from diverse perspectives and backgrounds. Unique thinking is an asset to our teams.

Please note: The role involves a level of physical activity, such as standing for extended periods, lifting and moving items up to 25Kg. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Nisbets is committed to providing equality of opportunity for all colleagues. We aim to ensure our workplaces are free from discrimination and that not only colleagues but also our potential future colleagues are treated fairly and with dignity and respect. Therefore, please inform us of any reasonable adjustments that we may need to make to the application or interview process.