Sales Support Executive

We are currently recruiting for Sales Support Executives

Starting Salary -  £26,985

Working Monday – Friday 8:15am – 5pm Or 8am - 4:45pm

Hybrid working available after settling in period

In order to ensure to fully support the company’s growth we are looking to recruit an additional Sales Support Executive. As a Sales Support Executive at Nisbets you will supporting our largest and highest profile customers with all matters relating to orders, be that time to deliver, stock availability or alternative products, as well as any incorrect goods received. Working as a Sales Support Executive at Nisbets, you will have a 2 week induction to ensure you are fully familiar with our key systems and processes, and you will then be gradually introduced to the different aspects of the role, at a pace that suits you.

You will join a team of just under 30 colleagues, so there will be plenty of support and a lively atmosphere that will help nurture your development as you learn the skills of the job from your peers, your buddy and your line manager. This is a great role for a Sales Support Executive who is looking to work for a market leading business who can offer a great range of career paths.

We recognise that people are our biggest asset and we aim to offer a supportive work environment in which all people can thrive. We therefore fully support a hybrid working model after a period of training, this would be 2 days a week working from home and 3 days a week at our modern open plan office in Avonmouth, Bristol.

What will I be doing as a Sales Support Executive?

• To be the support network for all stakeholders and clients, providing quotes and orders on request
• Contribute to the achievement of revenue and margin targets as for your customer base
• Using our extensive supplier network to source non stocked products for our customers
• Answer inbound calls from stakeholders, and offer a one stop resolution for all; where this is not possible agree call backs to customers until resolutions are achieved

What can I expect as a Sales Support Executive?

• Competitive base salary with an annual performance related bonus which can be up to 3%
• 25 days holiday plus your birthday off!
• Option to earn 4 additional days holiday or a cash bonus, based on your attendance.
• Heavily subsidised canteen on site serving a range of hot food and drinks
• Access to discounts and cashback across hundreds of retailers via our platform called The Kitchen
• Huge discounts on our full range of products, with up to 60% off our own brand labels
• Access to a confidential Employee Assistance Programme with Health Assured offering 24/7 advice and guidance
• On going training and support through our learning management system which houses a broad range of courses and content, with the chance to also take industry recognised qualifications

About You

What are we looking for in a Sales Support Executive?

• Great customer service approach with the drive to go that extra mile
• Strong IT skills and the ability to work with a range of different systems and to pick up new systems quickly
• Good written communication skills, with a professional and business approach to the language you use
• Strong prioritisation skills and able to develop good processes to organise your workload and hit KPI’s
• Commercially aware with an ability to spot opportunities and respond to those