Security Supervisor - Birmingham

Do you have previous Security Supervisor experience and excellent communication skills? Do you provide exceptional customer service and maintain a professional demeanour at all times? Can you keep a positive mindset with any challenge that comes your way? If this sounds like you...

…Apply now!

We are seeking a highly motivated and experienced Security Supervisor to join our dynamic team based at One Centenary Way, Birmingham. The successful candidate will be responsible for overseeing the day-to-day operations of our security personnel, ensuring the safety and security of employees, visitors, and assets alongside managing a team. This role requires strong leadership, excellent communication, and the ability to handle challenging situations effectively. 

Position: Security Supervisor

Pay rate: £15.50 per hour

Shift Pattern: Monday to Friday

Location: One Centenary Way, Birmingham

Benefits include:

• Financial support for SIA Licensing and renewal 
• Cycle to work salary sacrifice scheme
• Company Pension scheme
• Life Assurance benefits 
• Employee referral scheme 
• Progression, training, and development opportunities

Additional benefits we offer via our ReWard membership:

• Discounted gym membership 
• Discounts at major retailers and travel suppliers
• Restaurant and Supermarket vouchers
• Cinema tickets
• Access to 24/7 free Employee Assistance programme

Must have:

• Valid SIA licence
• Proven work experience as a Security Supervisor -min 1 year
• Robust leadership and supervision skills, adept at inspiring and efficiently managing teams.
• Excellent customer service and communication skills
• Ability to deliver succinct and clear verbal and written reports where necessary.
• Maintain a high standard of personal presentation.
• Demonstrate reliability including the ability to deliver high standards of both punctuality and attendance in order to ensure team effectiveness and availability.
• Profound problem-solving and decision-making capabilities to analyse intricate security issues and devise effective solutions.
• IT literate- Ability to operate detecting systems and emergency equipment

Duties:

• Supervise daily security team operations, ensuring efficient task completion and supporting our existing staff
• Report any issues to the duty manager
• Always conduct yourself in a professional manner
• To provide regular foot patrols within defined areas as an effective deterrent in the protection of the client’s property and assets.
• To provide a point of contact and information centre to staff and visitors.
• Respond to emergencies
• Deal with conflict in an appropriate manner if required
• Write up incidents to the standard expected by Management
• Carry out ID checks
• Be vigilant to the Health and Safety risks
• Excellent communication skills to all levels – verbally, written, phone and by security radios
• A positive attitude to dealing with people and taking on challenges
• To provide effective leadership to the on-site security team
• To provide training to the on-site security team in line with company policy
• To keep accurate records and ensure site paperwork is up to date.
• To ensure the site is manned as per site requirements at all times.
• To ensure the security team are following instructions in line with company policy and client instructions.
• To provide the security measures necessary for the safeguarding of the property and people on site.
• To protect the premises above from possible unauthorised entry by use of force or illegal instruments whereby a loss of goods may result in subsequent damage to the client's business.
• To ensure effective security of the assigned patrol locations against damage by fire, water, theft, or vandalism.
• To detect, where possible, those responsible for losses or malicious damage to the client's property.
• To ensure that all persons wishing to enter the premises are fully identified as being Staff, contractors or visitors of the client, or staff, contractors and visitors of tenants.
• To ensure that all reasonable instructions the client issues are implicitly and swiftly carried out.
• To provide a robust and efficient emergency response system to any emergency on site.

Responsibilities:

• Leading and supporting our existing staff
• Write reports, assignments instruction and/ site processes
• Be confident in the training of other security personnel
• To communicate well with management, and clients
• Carrying out regular foot patrols of the landlord’s demise
• To complete and record welfare checks
• Reporting of faults, potential hazards and near misses
• Access control and key issuing
• Reception Duties (as and when necessary)
• Responding to alarms and emergencies
• Meet and greet staff, visitors and contractors to the premises