Security Supervisor- Telephone House

Exciting opportunity available for an experienced Security Supervisor, who will work at our client’s vibrant estate Telephone House, situated in a prime position along Leonard Circus, provides fully fitted contemporary workspaces in the heart of Shoreditch.

The ideal candidate will have a friendly and easy-going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information.

A customer-oriented previous experience is essential.

Position:                     Security Supervisor

Pay rate:                     £14.82 per hour

Shift Pattern:             Mon to Fri 0800-1900 x55 hours per week

Location:                     Telephone House, 69-77 Paul Street, London, EC2A 4NW

Role Requirements:   Valid SIA licence

Benefits include: 

• Financial support for SIA Licensing and renewal  
• Cycle to work salary sacrifice scheme 
• Company Pension scheme 
• Life Assurance benefits  
• Employee referral scheme  
• Progression, training, and development opportunities

Additional benefits we offer via our ReWard membership: 

• Discounted gym membership  
• Discounts at major retailers and travel suppliers 
• Restaurant and Supermarket vouchers 
• Cinema tickets 
• Access to 24/7 free Employee Assistance programme 

Must have:

• Valid SIA licence (CCTV & DS)
• Proven work experience as a Security Supervisor or Team Lead  - min 1 year
• Robust leadership and supervision skills, adept at inspiring and efficiently managing teams.
• Excellent customer service and communication skills
• Ability to deliver succinct and clear verbal and written reports where necessary.
• Maintain a high standard of personal presentation.
• Demonstrate reliability including the ability to deliver high standards of both punctuality and attendance in order to ensure team effectiveness and availability.
• Profound problem-solving and decision-making capabilities to analyse intricate security issues and devise effective solutions.
• IT literate- Ability to operate detecting systems and emergency equipment

Duties:

• Management responsibility as well as training and development of 3 officers
• Supervise daily security team operations, ensuring efficient task completion
• Always conduct yourself in a professional manner
• To provide a point of contact and information centre to staff and visitors.
• Respond to emergencies
• Deal with conflict in an appropriate manner if required
• Write up incidents to the standard expected by Management
• Carry out ID checks
• Be vigilant to the Health and Safety risks
• Excellent communication skills to all levels – verbally, written, phone and by security radio’s
• Can work effectively as part of a team or can work on own initiative
• A positive attitude to dealing with people and taking on challenges
• Operate CCTV and access control systems (training provided)
• Experience in working with MyTAG is beneficial but not essential

Who We Are:
Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally.

We seek the best talent to uphold our vision “We look after our people; our people look after our clients. We aim to retain and attract the very best of both”.
 
Why Work For Us?
Apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits.

We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path.

To support the wellbeing of our people we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits.

At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.