Scheduler

Are you a highly organised individual and enjoy working in a fast paced environment, creating seamless schedules to ensure safety and efficiency, we want to hear from you!

As a Scheduler, you'll be an essential part of a dynamic team that thrives on collaboration and strives for perfection providing a consistent workforce appropriate to the nature of the site being managed & annual leave covered with suitably trained officers.

Job Title: Scheduler
Location: Ward Security, Chatham, Kent, ME4 4TZ
Salary: £27,000 per annum
Shift pattern: Monday - Friday 37.5 hours per week

Key Responsibilities:

• To set up sites on Timegate with all relevant Operational information required to base roster sites & other information to provide necessary data for other support departments
• Schedule appropriately trained core officers within the live roster scenario
• Keep relief officer spreadsheets organised, up to date and managed to reflect Timegate rosters
• Functional teams to ensure training content reflects the latest security threats and vulnerabilities
• Sourcing & allocating operational cover and respond to last minute scheduling changes to ensure continuity of service
• Responding to queries from clients and Officers in a professional & courteous manner
• Work closely with operational team to ensure service excellence to internal & external clients
• To liaise regularly with HR to communicate sites that have recruitment needs or long-term sick issues reducing the relief options for annual leave or blowouts
• To collate annual leave requests & provide responses utilising the company systems tools & trained relief officers available to approve where possible within the company annual leave policy & holiday budgets provided. In the event of declining a request provide an explanation to the officer & operational management, & alternative available date options

Qualifications and skills:

• Excellent knowledge of Microsoft Office Packages
• Excellent organisation skills
• Effective time management skills
• Proven problem-solving skills; ability to visualize a problem or situation and think abstractly to solve it
• Ability to work under pressure and handle unexpected changes
• Excellent administration and communication skills

Who We Are:
Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally.

We seek the best talent to uphold our vision “We look after our people; our people look after our clients. We aim to retain and attract the very best of both”.
 
Why Work For Us?
Well apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits.

We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path.

To support the wellbeing of our people we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits.

At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.