Security Supervisor - Hempstead Valley

Are you an experienced supervisor, or have years of security experience to progress to a supervisor level? Do you have excellent communication skills and have a passion for delivering customer service and managing a team?  

…Apply now! 

Ward Security is looking for an experienced Security Supervisor to become a valuable member and a leader of our team based at Hempstead Valley. We are looking for someone who is a hands on problem solver, can manage a team with confidence and perfect time-management skills. 

Role: Security Supervisor 
Pay rate: £13.55 per hour 
Shift Pattern: 4 on 4 off days 07:00 – 19:00 (average 42 hours per week) 
Location: Hempstead Valley, Kent 
Role Requirements: Door Supervisor SIA licence and UK Driving Licence 

Benefits include: 

• Financial support for SIA Licensing and renewal
• Cycle to work salary sacrifice scheme
• Company Pension scheme
• Life Assurance benefits
• Employee referral scheme
• Progression, training, and development opportunities 

Additional benefits we offer via our ReWard membership: 

• Discounted gym membership
• Discounts at major retailers and travel suppliers
• Restaurant and Supermarket vouchers
• Cinema tickets
• Access to 24/7 free Employee Assistance programme 

Main Duties: 

• Directly manage the supervision of personnel, ensuring that the Company's obligations are adhered to at all times in a timely and professional manner. 
• Gatehouse, access control and patrol duties.  
• Ensure all personnel on site under your remit, are rostered appropriately to ensure that the contractual obligations are met. 
• Be the first port of call for all security issues and staff issues on site, and escalate as necessary. 
• Ensure that all relevant information is collated and recorded for future reference. 
• Liaise with all Security Officers ensuring that all information is made available for the operation of the Company to work effectively. 
• Provide documentation and reports in support of the day-to-day operational activities. 
• Respond and take action in the event of evacuations and emergencies ensuring that your team take appropriate action. 
• Ensure that staff and clients of the Company assist the Health & Safety Officer to ensure compliance with policies and regulations adhere to Health & Safety policies and regulations. 
• Participate in and ensure the continuation of specialist training to key members of staff within the remit of your authority. 
• Ensure that all members of your team work appropriately and effectively, whilst giving further training in specific areas where required. 
• Ensure that all duties are carried out by you and your team by the site-specific assignment instructions and by the Client's & Company's wishes. 
• To provide regular foot patrols within defined areas as an effective deterrent in the protection of the client’s property and assets. 
• To effectively control access to the client’s premises, examine documentation to ascertain the authenticity and authority to gain access, this include patrols. 
• To provide monitoring functions to CCTV and alarm functions, ensuring all necessary documentation is completed. To be aware of the operation of those functions and to respond as required. 
• To submit detailed reports on the discovery of issues relating to health and safety and crime to the relevant authority either verbally or in report form as required. 
• In line with company policy to carry out routine search procedures in a sensitive manner to include vehicles, buildings and persons. 
• To effectively deal with all incidents falling within the security remit. To effectively report all incidents to the relevant authority. 
• To provide a point of contact and information central to staff and visitors. 
• To deal with the sorting/collecting of mail and that dealing with goods in/out is done by the site-specific Assignment Instructions. 
• To maintain a log of all visitors, incidents and any other records that may be required by the client. 
• To maintain the client's key safe to issue and record all movements of keys within the client's premises. 
• To identify suspicious persons and actions and report such circumstances in the appropriate way. 
  
  

Must Haves:   

• Valid SIA licence
• UK Drivers licence
• Proven work experience as a Security Officer (minimum 1 year)
• Excellent customer service and communication skills
• High level of self-presentation
• IT literate- Ability to operate detecting systems and emergency equipment
• Quick thinking and problem-solving skills
• A positive attitude to dealing with people and taking on challenges