National Account Manager

We are seeking a dynamic Account Manager to join our team.

The successful candidate will be responsible for visiting and presenting the Nisbets range to large potential spend national account groups. The role focuses on accounts where visits will yield the greatest benefit and financial return.

This role will be a remote field-based role, however from time to time there will be a requirement to visit our Avonmouth Office.  

Key Accountabilities

• Manage an allocated book of Key Account customers.
• Conduct at least six face-to-face meetings per week with key decision-makers.
• Achieve revenue and margin targets for both the account book and the sector as a whole.
• Support the line manager in achieving sector sales and margin targets.
• Identify gaps within customer spend to drive share of wallet growth.
• Focus on profitable growth, promoting light equipment opportunities wherever possible.
• Identify new business opportunities and work with the new business and commercial teams to secure and grow.
• Form strong relationships with all key departments across the business.
• Secure customer business by agreeing on contractual terms.
• Work closely with internal support and BDM teams to ensure quotations are priced correctly and followed up with SLA to improve conversion.
• Maintain debt levels on the account book within targeted levels.
• Maximise new business revenue in the first 3 months of onboarding, as agreed with the Sector Manager.
• Achieve daily contact rate as set by the Sector Manager.

Capabilities, Skills, and Experience Required

• Must hold a valid UK driving licence.
• Familiarity or experience in the catering equipment industry.
• Excellent commercial acumen.
• Strong organisation and planning skills.
• Ability to communicate and build relationships with suppliers and key internal contacts.
• Personable and welcoming attitude.
• Collaborative and solution-based approach to complex and difficult situations.
• Excellent presentation skills, both to internal and external audiences.
• Ability to embrace Nisbets values, objectives, and ethos.
• Proficiency in Microsoft Office.

About Us

Nisbets is committed to providing equality of opportunity for all colleagues. We aim to ensure our workplaces are free from discrimination and that not only colleagues but also our potential future colleagues are treated fairly and with dignity and respect.
Therefore, please inform us of any reasonable adjustments that we may need to make to the application or interview process. 

Here at Nisbets, we aim high and we dream big. From a one-man operation in 1983, to the UK’s market leader today – it’s always been our determination to hit whatever goal we set ourselves, no matter how big. And we’ve done it time and time again.

We’re looking for experts. Passionate, forward thinkers who obsess about our customers as much as we do. We need strivers, trailblazers and problem solvers who are as determined to grow, develop and succeed as we are.

We’re determined to take the next step. But we need your help to do it. It’s all about you.

If you’re looking for a forward-thinking business on which to leave your mark; where your work is valued; Where you’ll test your skills and then develop them further than you thought you could - Nisbets is for you.

You’ll be pushing the boundaries with us, day in day out. You’ll work in a fast-paced, ever changing environment. You’ll collaborate with a wide range of other experts around the business, bringing big ideas to life, and play a leading role in taking our journey to the next level.

We are a  business with heart. From the small indie diner to the Michelin-star restaurant, Nisbets deliver the equipment they need to excel.  If you join our team you’ll be working in a family-owned business that isn’t afraid to let you grow. That understands the value of innovation. And that puts our impact on the environment, our commitment to ethical trading and our determination to being a fully transparent business at the forefront of all we do.

Ready to take the next step with us? Apply today.