Project Manager

We understand that the best business partnerships are genuine, and trust comes easily when you have the right partner beside you. That’s why we place relationships at the heart of everything we do.

 A different breed of communications provider. Loyal. Supportive. Reliable. By your side. Together, we can accomplish extraordinary things - we can be #GoodTogether.

Our team work fast, with a start-up type of mindset but working within a leading European business. We are looking for someone to partner with our customers, able to deal with queries and have a solutions focused approach.

 What will you be doing day-to-day? 📞

• Speaking to and dealing with our customers and distributors
• Tariff and project calculation for FUSION IoT sales partners and end customers
• Project consulting and support: from the inventory to the implementation of the project
• Cooperative market development – together with a direct contact person at the network operator – in order to achieve optimal and individual solutions, e.g. Via joint conference calls
• Handling and carrying out tariff or product changes
• FUSION IoT Support Hotline & Mailbox management
• Recording and monitoring of new orders as well as reorders/adjustments
• Carry out or support end customer appointments by appointment
• Acquisition of end customers by our own resources and through the use of various tools provided
• Plan and implement social media activities on a personal channel as well as work for the channels of Epsilon Telecom. Ltd
• Monitoring of customer key figures and behaviour combined with appropriate measures for information and prevention
• Conducting portal briefings for end customers and sales partners
• Planning and implementation of webinars and on-site training
• Trade fair visits both as an exhibitor and as a visitor to trade fairs

What you’ll need 🚀

• Fantastic communication skills (German, English – Dutch would be a bonus!)
• Previous experience working in a Telecoms world is ideal! If you’ve worked in Tech also a plus
• Experience in MS Office packages (Excel, Word, PPT)
• Ability to work in a close team that has a start up vibe
• Customer first approach – our customers are at the heart of everything we do, partnership and connections are critical to success
• Goal-oriented, correct and prompt solving of tasks, including independent follow-up checks of the status quo
• Creativity and innovative
• Self-starter and driven for success

A few things to note ✨

• This is a hybrid role with flexibility – our team come together in our office as well as ensure they are connected when at home.

Gamma is expanding its UCaaS presence in Europe with a family of businesses focusing on digital automation, delivering Gamma-powered services to SME customers via a network of channel partners in Germany, Spain, and the Benelux region.