Senior Product Owner and Manager - GammaLabs

Manchester, UK ● Newbury, UK Req #387
21 January 2025

We understand that the best business partnerships are genuine, and trust comes easily when you have the right partner beside you. That’s why we place relationships at the heart of everything we do.

 


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A Bit About Us

Gamma is a leading supplier of Unified Communications as a Service (UCaaS): we provide voice, data and mobile products and services to the UK, German, Spanish and Benelux business markets.

 

Gamma is expanding its UCaaS presence in Europe with a family of businesses focusing on digital automation, delivering Gamma-powered services to SME customers via a network of channel partners in Germany, Spain, and the Benelux region.

 

Who are we looking for?

Working as part of a cross-functional team, the Senior Product Owner Manager is responsible for delivering exceptional products and services which help our customers to manage their business communication needs.

 

Working in a fact-based, experience-based, and evidence-based manner, the Senior Product Owner Manager is responsible for ranked, product backlogs underpinned by empirical product discovery and validation. The Senior Product Owner Manager facilitates and orchestrates a framework for setting, prioritising, defining, validating requirements to deliver quantifiable business outcomes and value.

 

The Senior Product Owner Manager assists in driving innovation through the adoption of appropriate technologies. The Senior Product Owner Manager will be responsible for a tribe of Product Squads ensuring best in class POM performance and behaviours and clear portfolio alignment of roadmaps. The Senior Product Owner Manager will also be expected to keep a hand in the action as a player manager maintaining ownership of a Product Squad.

 

What will you be doing day-to-day?

•            Build, own, and maintain a Product Backlog that is both visible and transparent, using appropriate tooling such as Jira. Ownership of the 1-n product backlog – working with other POMs, Senior POMs, Lead POM & Delivery & Design Director to build aligned, ranked cross portfolio backlog.

•            Working with key stakeholders, define end-to-end user story maps and customer journey maps and identify future development needs. Develop, maintain, and distribute Product roadmaps to provide clarity on value outcomes of all planned work over a 12-month period.

•            Working with end users, Technologist and Channel and Sales teams, embed a culture of Product Discovery & Validation, while taking risks associated with value, viability, usability and feasibility into consideration.

•            Own and communicate our Delivery commitments, ensuring dependencies on all delivery teams are understood and aligned. Review and assess the impact of proposed changes and, working with colleagues, help facilitate documented assessments of viable options so that solutions can be agreed upon and defined

•            Be a central point of reference for all changes related to the product, communicating clearly how changes can impact one another

 

What You’ll Need

•            Experience developing a deep understanding of customer needs and translating them into clear requirements

•            Able to combine technical competence with business and commercial awareness and excellent communications skills

•            Knowledge of and experience in developing and prioritising product backlogs

•            Proficiency in analysing data, forming theories, and developing action plans

•            Excellent stakeholder management skills and confidence to challenge others in an appropriate way

•            Ability and capacity to manage a demanding workload, handle conflicting priorities and a proven success rate of delivering high quality products, quickly and at scale

•            Experience of working in an Agile environment with multi-disciplinary teams

•            Experience in using tools such as Confluence, JIRA, Trello, Lucid and Microsoft 365 suite

•            An understanding of various agile artifacts and ceremonies, and how to effectively work with engineering teams within these frameworks

 

What do we offer?

•            25 days PTO + bank holidays

•            Your birthday off

•            Private Medical Insurance

•            Electric Vehicle (EV) scheme

•            Pension plan

•            Enhanced maternity and paternity leave

•            Share-save scheme

 

A few things to note

•            We do not offer sponsorship

•            No agencies please

 

 

If you feel you could be a good fit for Gamma but do not think that you meet all the requirements, we still encourage you to apply as you could be the person that we are looking for! Gamma is an equal-opportunity employer. We care about inclusion and believe in having diverse teams where everyone can be their true authentic selves.
 
We value each person and their range of backgrounds and actively encourage people from underrepresented backgrounds to apply. We don't discriminate based on any protected characteristics e.g., race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, marital status, disability, or age. We are a family-friendly employer with a culture based on trust, autonomy, and flexibility so that you to create a work-life balance and enjoy working here at Gamma.

Please note we only use recruitment agencies registered on our preferred suppliers list and as such, any speculative CVs received will not be considered. Agencies cannot work on this role unless released by Gamma's recruitment team.

Other details

  • Pay Type Salary
Location on Google Maps
  • Manchester, UK
  • Newbury, UK