Operations Manager
Lexington Reception Services (LRS) is about providing excellent service to our clients and their guests. We attract the very best people to drive service excellence and tap into the latest technology to deliver outstanding customer service.
Working closely together with our clients we provide a bespoke, sophisticated and first-class concierge-style service that reflects the environment expected by our client’s community.
What you’ll be doing…
As an Operations Manager you will proactively manage teams in multiple sites as well as be accountable for overseeing recruiting, inducting, training and supporting Site Managers to deliver an efficient, high quality service to Elior UK, our customer and clients.
Responsibilities:
- Motivating and managing a team within multiple sites
- Controlling and managing a budget creating a platform for financial growth
- Accountable for ensuring ongoing team communications, including building internal and external relationships, management reporting and client liaison to enable operational excellence, retain business and innovative menu planning
- Plan, lead and deliver effective mobilisation/demobilisation of contracts, co-ordinating with relevant support functions
What can you bring?
In this role:
- Proven experience of successfully managing multiple-sites and teams and working with external clients
- Genuine interest in customer service excellence
- A strong team player, inspiring and motivating to large teams
- Previous experience managing multiple sites, contract catering desirable
Working Pattern:
- Monday - Friday
- 40 hours p/w
Our way of saying thank you…
- Flexible Working: Enjoy the freedom to balance work and personal life with our flexible working hours
- Holiday Allowance: Start with 28 days of holiday (including bank holidays) to relax and recharge, increasing to 31 days after two years of service
- Family Leave: Prioritise your family commitments with our family leave options designed to support you during important times
- Paid Charity Leave: Make a difference in your community with paid time off to volunteer for your favourite causes
- Opportunities for Career Progression: Grow and advance your career with us, supported by continuous learning and development opportunities
- Comprehensive Wellbeing Benefits: Access mental health support and a range of wellbeing benefits to keep you feeling your best, both professionally and personally
- Life Assurance & Pension Schemes: Secure your future with our life assurance and workplace pension schemes
- Exclusive Discounts & Perks: Enjoy discounts and cashback on entertainment, leisure activities, and much more, alongside our popular cycle-to-work scheme
Why it's great to work for us...
At Lexington, we dare to be different in our food, catering, reception services, and work culture. Our values encourage creativity, boldness, and fun, fostering a diverse and inclusive workplace. We nurture talent, helping our people thrive and reach their potential.
We take pride in being an equal opportunity employer and welcome everyone. Let us know if you need any reasonable adjustments or assistance in your application, and feel free to share your pronouns.
Join our award-winning team passionate about serving delicious food to exceptional clients in London. Visit our website to hear from our team first-hand.
Interested? Click the ‘Apply now’
Other details
- Pay Type Salary
- Hiring Rate £48,880.00
- One Crown Ct, London EC2V 6JP, UK