Sheltered Housing Manager

Role: Sheltered Housing Manager
Location: Covering two services in Corbridge and Warkworth
Contract: 20 hrs p/w over 4 days (2 days at each service)

Salary: £17,264 - £18,564

The Abbeyfield Society are a national charity helping to alleviate loneliness and isolation in older people by providing companionship in our supported housing accommodation, retirement apartments and care homes.

The Role 

You’ll have responsibility for groups of elderly residents and managing the provision of tenancy agreements, ensuring a positive accommodation experience in a safe living environment.  And you’ll be developing and implementing local marketing activities to promote your Houses to secure a high reputation in the community, developing relationships with referral agencies and key partners working in social care.

You will need to maximise rental income, by ensuring high occupancy levels, and any resident debt is minimised. Equally, you will need to control staff costs by effective management of staff budgets, rotas and timesheets. Additionally, you’ll need to have an eye on other property related costs, such as utilities and consumables, in line with budget.

Finally, you'll play a key part in ensuring that the Houses comply fully with all relevant regulations, internal Abbeyfield policies and processes, and that there is an effective internal audit programme to assure compliance.

*A Housing qualification would be advantageous

About You

Naturally you’ll need to have experience working in a sheltered housing, health or social care environment.  And ideally, an appropriate qualification in sheltered housing and or social care would be an advantage, together with an understanding of relevant Housing legislation, assured shorthold tenancy management and landlord and tenant obligations. 

You will have experience of effectively managing staff.  In each location you will have a small team of Housekeepers, Cooks and General Assistants reporting to you.  In short, you’ll need to ensure that there are sufficient staff in the right places at the right time to ensure service provision. 

You must be able to manage customer expectations, by balancing the needs of residents with business need. And preferably, you will have a good understanding of national health and social care strategies for older people.

You’ll also have had experience managing budgets, particularly securing sustainable income and controlling costs.  And given the team you’ll be managing across multiple sites, strong staff management skills are key.  In short, you’ll know how to get the best from people.

As you’d expect in a modern working environment, you will need to be computer literate, and proficient in the use of Microsoft Office (Outlook, Word, Excel).

Why Join Abbeyfield?

We’re committed to recognising and rewarding our team members. Working with us comes with a range of benefits, including:

• Annual Leave: 25 days, increasing to 28 days after 5 years of service, plus public holidays.
• Growth & Development: Comprehensive induction and career development opportunities.
• Competitive Pay: Benchmark-based and with progression opportunities.
• Health & Wellbeing: Medicash support, Employee Assistance Programme, and discounted gym membership.
• Financial Rewards: £500 refer-a-friend scheme, life assurance, and company pension.
• Exclusive Discounts: BenefitHub and Blue Light Card discounts for social care sector workers
• Additional Perks: Occupational sick pay, cycle-to-work scheme, and more.

You can find out more about what makes working for Abbeyfield great using the link below

Rewards and benefits of working at Abbeyfield | Careers at Abbeyfield

We look forward to hearing from you!!

We reserve the right to close posts at any time, once we have received sufficient applications, so would urge an early application to avoid disappointment.

Please note this role will require eligibility to work in the UK, two satisfactory employment references and a Standard DBS check, the cost of which will be met by Abbeyfield. You may be asked to provide details regarding convictions; failure to disclose convictions may result in an offer of employment being revoked. 

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