Bank Wellbeing Assistant

Role: Bank Wellbeing Assistant 

Location: Haywards Heath
Contract: Zero hour/Bank
Pay Rate: £12.85 per hour

About Us

The Abbeyfield Society is a national charity dedicated to alleviating loneliness and isolation among older people. Through our supported housing, retirement apartments, and care homes, we create vibrant communities where residents feel safe, empowered, and respected.

At Abbeyfield, we believe in the value of companionship, the comfort of a warm meal, and the peace of mind that comes from a clean, welcoming environment. Our mission is to ensure our residents enjoy their later years with dignity and joy.

We are seeking a compassionate and reliable Bank Wellbeing Assistant to join our team on a casual basis, covering staff holidays and absences. As a bank worker, you'll play a crucial role in maintaining the safety and wellbeing of our residents, ensuring they feel supported and reassured.

Your Responsibilities

• Conduct regular site checks to ensure resident, staff, and asset security.
• Act as the first point of contact for emergencies, responding promptly to Warden Alarm calls.
• Perform domestic duties such as cleaning, laundry, waste management, and minor emergency repairs.
• Maintain a vigilant and caring presence to promote a safe and comfortable environment.

About You

We’re looking for someone who is:

• Caring and customer-focused – passionate about improving the lives of older people.
• Friendly and approachable – a great communicator who can connect with residents and staff alike.
• Self-motivated and independent – able to take initiative and work confidently on your own.
• A team player – willing to pitch in and support colleagues when needed.
• Organised and resilient – able to manage tasks calmly and effectively under pressure.

You'll also need:

• Basic IT skills to manage documentation and respond to queries.
• A good level of literacy and attention to detail.
• An understanding of the importance of confidentiality.

What We Offer

We appreciate the vital role our bank workers play, so we’re proud to offer:

• Flexible working – no fixed hours, perfect for those who need adaptability.
• Competitive pay – £12.85 per hour.
• Holiday accrual – based on hours worked.
• Blue Light Card eligibility – access to great savings across various retailers.
• Referral bonuses – earn £500 for recommending a colleague!
• Recognition as a Menopause Friendly Workplace, with guidance and support.

We look forward to hearing from you!!

*We reserve the right to close posts at any time, once we have received sufficient applications.

Please note this role will require eligibility to work in the UK, two satisfactory employment references and a Standard DBS check, the cost of which will be met by Abbeyfield. You may be asked to provide details regarding convictions; failure to disclose convictions may result in an offer of employment being revoked